We are dedicated to the quality of our products and ensuring your satisfaction with your purchase. If you are dissatisfied with any item you bought from our website, you have the option to return the product for a refund or exchange within a 14-day period. Please adhere to the following conditions:

  • All items must be returned in their original, unused condition, accompanied by the original packaging.
  • Proof of purchase from The Living Styles must be included with the returned items; no exceptions will be made to these conditions.
  • Since our deliveries are freight-free, you are responsible for covering the cost of returning the goods to us via courier.

Please send returns to the following address: The Living Styles, 23-35 St. John’S, Meadow Bank Shopping Center, Auckland.

In the event that items arrive damaged, please contact us at info@livingstyles.nz within 2 days of delivery. We will replace damaged items at no cost to you, contingent upon availability. If a suitable replacement or exchange item is unavailable within a reasonable timeframe, we will refund the full purchase price.

We appreciate your understanding and cooperation in adhering to these guidelines. If you have any further inquiries or concerns, feel free to reach out to us. Your satisfaction is our priority.